Defective items can be returned to the address on your invoice.
Items ordered in error can be returned but please contact us first.
We fully guarantee our products - this guarantee is fully supported by the manufacturer.
In the event that you receive a defective product please contact us immediately.
We usually request evidence of the defect - often a photograph will be sufficient although sometimes we request the defective item is returned to us BEFORE a replacement is despatched.
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